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Legal

Terms & cancellation.

The simple rules for booking a tour with us.

Last updated: 14 November 2026

Booking

Shared tours are confirmed immediately after payment. Private tours are a request: your guide confirms availability on WhatsApp within 24 hours and you pay only after confirmation.

Prices and payment

Prices are in Thai baht and include the guide and the inclusions listed on each tour page. Food, drinks, entrance fees and transport between stops are not included unless stated on the tour page. We accept credit and debit cards and PromptPay.

Cancellation by you

Free cancellation up to [24] hours before the tour starts. Later cancellations or no-shows are not refunded. Private tours: free cancellation up to 48 hours before the start.

Changes and cancellation by us

If a tour cannot run because of weather, safety or too few guests on a shared tour, we offer a new date or a full refund. Venues on a route may change; your guide will always replace them with something equal or better.

Age and conduct

Night tours that include bars or clubs are for guests aged 20 and over (Thai legal drinking age). Please bring ID. Guides may end the tour for guests who are aggressive, heavily intoxicated or put others at risk, without refund.

Liability

Our guides take care of you, but you take part at your own risk. We recommend travel insurance. We are not liable for personal belongings or for services of third-party venues.

Applicable law

These terms are governed by the laws of Thailand. Contact us first at [email protected] if something went wrong, we will try to make it right.